From Administration > Email Notification > Tasks > Default Distribution, you can create Email Distribution lists for task-related events. These events include Task Add, Task Assign, Task Available, Task Complete and Task Cancel. Email distribution for standard user roles is determined by the values contained in the Default Email Notification List.
IssueTrak supplies initial default values for standard user roles. However, these values may be changed according to your needs. Be advised that these default values determine email notification for standard user roles on every IssueTrak issue/task.
IssueTrak supplies initial default values for these task-related user roles. However, these values may be changed according to your needs. Be advised that these default values determine email notification for standard user roles on every IssueTrak Issue.
NOTE: A job must be scheduled in SQL Server to run a stored procedure on a periodic basis for notifications to occur. Please visit the Email Notifications and/or Installation section of this manual for more information or contact an IssueTrak Representative for assistance.