Billing Module

The Billing module allows users to enter billable time and items in issues, generate work orders and invoices. With minimal set up and configuration, this valuable tool helps integrate your Help Desk/Customer Support system and invoicing operations without requiring any particular financial software. Exporting items to a comma separated text file is also available for custom data manipulation.

The Billing Module can only be enabled by a System Administrator(s). Related permissions include:

¨ Can access and maintain Administration functions-- Can see the Billing menu option and modify data within all available Billing sub-menu options if the Billing Add-On Module is activated.

¨ Can access and maintain Billing/Invoicing Module functions--Can see the Billing menu option and modify data within all available Billing sub-menu options if the Billing Add-On Module is activated.

¨ Can enter Line Items from Billing Module in issues--Can enter Line Items in issues. Enter Line Item will appear in Issue Detail sub-menu options when viewing an Open or Closed issue.

NOTE: All users can view the line items entered in an issue.