Resetting Invoiced Items

Should you need to re-invoice line items, choose Billing > Invoices > Invoiced Items.  Select the date range for the invoiced items to be reviewed, then click “Retrieve Invoiced Items.” Line Items appearing in the Invoiced Items list display the invoice number as a link.  Clicking this link displays the invoice in a pop up window.

Check any individual items that you wish to reset, or click “Select All” to reset all items on the list. Then click “Reset Checked Items.”  These items will be reset to a pending status.